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Frequently Asked Questions

How long does installation take? +

Most residential installs take a single day. Larger homes, multi-zone installs, and commercial projects may take 2–3 days. We schedule around weather and your preferred timeline.

What's covered by the lifetime warranty? +

Trimlight LEDs are backed by a lifetime warranty on the lights themselves. If a bulb or LED segment fails under normal use, we replace it. Connections, channel, and accessories are covered under the standard product warranty.

What is permanent LED lighting? +

Permanent LED lighting is professional-grade LED lights installed into a patented aluminum channel that hides under your roof line or trim. By day the system is virtually invisible. At night you can run holiday colors, accent white, security lighting, or custom scenes from an app on your phone.

Unlike traditional Christmas lights, it stays on the house year-round — there's nothing to put up or take down.

How much does Trimlight cost? +

Pricing depends on the linear feet of your roof line, the complexity of the install, and any add-on zones. Every install is custom-engineered, so we provide a free site visit and a flat-fee proposal — no hourly billing, no surprise charges.

Financing is available for residential and commercial projects.

What spacing options are available? +

Trimlight offers three standard LED spacing options: 6 inch (brightest, densest), 9 inch (the most popular — best balance of brightness and cost), and 12 inch (most economical, still bright). We'll recommend the right spacing for your home during the quote.

How do I control the lights? +

Every Trimlight system is controlled by a free app on your phone (iOS and Android). Pick scenes, set schedules, dim or brighten, and create custom color combinations. Most customers set a default evening scene and only open the app for special occasions.

How much does it cost to run? +

LEDs are extremely energy-efficient. A typical residential install adds just a few dollars per month to your electric bill, even running nightly — roughly 90% less electricity than traditional incandescent Christmas lights.

Will the system be visible during the day? +

The patented channel system (US Patent 8,926,118) tucks under your roof line so it's virtually invisible from the street. Most homeowners and their neighbors can't tell the lights are there until they're turned on at night.

How far ahead do I need to book for Christmas? +

Earlier than most people think. Our October through December calendar fills through late summer, and HOA approval and weather both take time out of the schedule.

Booking in late spring or early summer gets you the best availability and our off-season pricing. If you are calling in November, still call, but ask us what is actually left.

What does it cost around the Triad? +

Our minimum install is $2,000. The front of a typical home runs $2,500 to $4,000. Landscape and architectural work starts at $2,000 and usually lands between $2,000 and $4,000. Event lighting starts at $2,500.

Every number depends on the house. Roof height, footage, pitch and access all move it. Most quotes we do virtually, and we come out in person when you want us to. Financing through Wisetack runs up to 36 months with same-as-cash options.

Can I set my lights to my team's colors? +

Yes, and it is one of the first things people ask. Enter the exact RGB values in the app and save them, whether that is Wake Forest black and gold, Aggie blue and gold, UNCG navy, Carolina blue, State red, or your high school's colors.

Save it as a pattern and put it on a Saturday timer. It goes on for the game and back to whatever you normally run afterwards, without you touching anything.

Will my HOA approve it? +

Nearly always, and we help with the paperwork. The channel is color-matched to your trim or gutter and reads as a shadow line from the street, which is what most architectural review committees want to see.

If your community has a review process, tell us early. It is the part of the timeline most likely to slip, and it is much easier to submit before your install date is booked than after.

Will the lights survive a Piedmont ice storm? +

Yes. Ice is the Triad's signature winter weather, and it is the reason permanent lighting beats strands here. The channel is aluminum, the run is sealed against water, and it is fastened to the fascia rather than clipped to a gutter, so freeze and thaw cycles do not work it loose.

If a falling branch ever does damage a section, that is what the warranty and our service visits are for. We are local, and we come out.

Do you install in my town? +

We cover the Piedmont Triad: Greensboro, Winston-Salem, High Point and the towns around them. The three cities sit about thirty minutes apart with High Point in the middle, so most of the territory is a short drive from one of them.

If you are outside that triangle and not sure whether we reach you, call 336.600.2717 and we will tell you straight away.

Who comes out if something stops working? +

We do. Trimlight's lifetime product warranty covers the entire system, not just the lights, against manufacturer defects. We cover the labor on warranty work for five years after your install, and there is no trip or tech fee for it.

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